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Removing appointments assigned to specific technicians

Assigning time off in the Dispatch Board

Rescheduling appointments

Note: Service Receivables features are available only if you purchased the Service Receivables Add-On Module.

You can move an appointment to a different day.

To reschedule an appointment:

  1. Open 11-2 Work Orders/Invoices/Credits.
  2. From the Options menu, select Dispatch Board.
  3. Using the data control, select the day you want to view.
  4. Right-click the appointment you want to move.
  5. Click Move to.
  6. In the Calendar, double-click the date to which you want to assign the appointment.