Working with 11-Service Receivables > 11-2 Work Orders, Invoices, & Credits > Invoice Service Calls > Voiding service invoices
Learn more

Reversing cash receipts

About posting to the period 0 archive

Voiding service invoices

Note: Service Receivables features are available only if you have purchased the Service Receivables Add-On Module.

You can void a service invoice with an assigned status 1-Open, 2-Review, or 3-Dispute.

Note that when voiding an invoice that contains discretionary taxes, Sage 100 Contractor also voids the tax amount. If the voided invoice reduces the discretionary taxes below the billing maximum, Sage 100 Contractor continues to calculate the discretionary taxes until the tax maximum is met.

To void a service invoice:

  1. Open 11-2 Work Orders/Invoices/Credits.
  2. Using the data control, select the record.
  3. If an amount appears in the Paid text box, reverse the payments. (See the Learn more box.)
  4. On the Edit menu, click Void Record.