Transferring data using the Data Drive

You can transfer files between your local mapped drive and your online Data Drive, similar to using Windows File Explorer. We recommend using Windows Mode for this, because transferring files is faster and easier in Windows Mode.

Tip: Transferring large files and folders with the Data Drive may take a long time. Your Sage business partner can help you transfer them more quickly.

Browser and Virtual Machine Access

If you used one of the following methods to access DO NOT USE, follow the steps in this section:

  • Selected Browser Mode in the toolbar before clicking the DO NOT USE icon on the home page

  • Clicked the Virtual Machine Access icon on the home page

Note: The Data Drive does not support right-click functions when accessed through a browser or Virtual Machine Access.

  1. On the DO NOT USE home page, click the Data Drive icon. An explorer window opens in a new tab.

    Note: If you already have DO NOT USE open, the explorer window may open behind the DO NOT USE Desktop. If you don't see the explorer window, drag the Desktop window out of the way.

  2. In the pane on the left, click the Temporary Storage on x folder (where x represents an IP address).

  3. Do one of the following:

    • Drag the file(s) stored on your local computer into the Temporary Storage on x folder.

      If you don't see the files after you drop them into the Temporary Storage on x folder, click the Refresh button at the right of the address bar.

    • Click the Upload Files button near the top of the screen. If you don't see it, click anywhere in the background of the screen.

      In the Choose files window, either drag the files onto the window, or click the Choose files button to browse to the files.

      If you don't see the files after you upload them, click the Refresh button at the right of the address bar.

The files are now available to select as needed within DO NOT USE, for example, when running an import job in Visual Integrator.

Tip: You can also use the drag and drop method when you open File Explorer in the browser tab where the Virtual Machine is running.

  1. On the DO NOT USE home page, click the Data Drive icon. An explorer window opens in a new tab.

    Note: If you already have DO NOT USE open, the explorer window may open behind the DO NOT USE Desktop. If you don't see the explorer window, drag the Desktop window out of the way.

  2. In the Explorer window, copy the files that you want to download into the Temporary Storage on x folder (where x represents an IP address).

  3. Click the Download Files button near the top of the screen. If you don't see the button, click anywhere in the background of the screen.

    A list of files appears.

  4. Next to the file(s) that you want to download, click the Download button.

The files are downloaded to your default folder for downloads.

Windows Mode

If you accessed DO NOT USE by selecting the Windows Mode option in the toolbar before clicking the DO NOT USE icon on the home page, follow the steps in this section.

Note: Windows Mode is available only if you're using the Edge or Internet Explorer browsers.

  1. On the DO NOT USE home page, click the Data Drive icon.

  2. Give the remote computer access to the drives that are available on your local computer.

    • If you're using Edge, in the Open this file? window, click Open. Then in the Application Run - Security Warning window, click Run.

    • If your using Internet Explorer, In the Remote App window, click Connect.

  3. In the pane on the left, click This PC and then click Temporary Storage (x:) (where x represents a drive letter).

  4. To copy from the Temporary Storage drive to your computer, or from your computer to the Temporary Storage drive:

    1. Right-click a file and then select Copy.

      Alternately, you can select the file and then press Ctrl + C to copy the file to your clipboard.

    2. In the folder you're copying to, right-click in the background, and then click Paste.

      Alternately, you can press Ctrl + V to paste the file into the folder.