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Adjusting travel time

Rescheduling appointments

Displaying appointment properties

Adjusting appointment duration

Note: Service Receivables features are available only if you purchased the Service Receivables Add-On Module.

To adjust appointment duration:

  1. Open 11-2 Work Orders/Invoices/Credits.
  2. On the Options menu, select Dispatch Board.
  3. Using the data control, select the day you want to view.
  4. In the column of the technician, drag the bottom of the appointment down to set the duration of the appointment.